Effective cross-channel marketing is a critical part of the marketing strategy for enterprise-level companies that want to compete in today’s market, and this is particularly true in the world of finance.
Perhaps even more so than with other industries, the financial sector must prioritize building sustainable brand equity and providing an impeccable experience for their customers if they’re going to maintain something that’s never been more essential — trust. Major breaches of that trust are still fresh on the minds of many and, while people’s confidence in banks has rebounded a bit from its 21% low in 2012, Gallup’s 36% is still a historically poor number for the industry.
Recently a few MessageGears users reached out to our Deliverability Team, concerned with a banner added to their messages prompting recipients to unsubscribe. We recently wrote about Gmail’s Easy Unsubscribe feature and its impact on open rates, but these addresses weren’t hosted at Gmail and the Unsubscribe prompt looked a little different than those presented by Google.
If you’ve visited any forums or read any blog posts related to the email industry in the past few days, you’ve probably seen mention of Google’s Postmaster Tools. Specifically, the tools have been experiencing a partial outage, leaving many marketers and deliverability professionals searching for solace or news about a fix (count us among that group!).
To help pass the time until that sweet, sweet Google data is flowing again, here’s a primer on Google Postmaster Tools (GPT) — what they are, how they’re used, and how they complement your own (or your ESP’s) data and services to optimize delivery to Gmail.
Getting deliverability right is the foundation of every successful email campaign. If you aren’t hitting the inbox, all that work you did to create the content and get it out the door doesn’t matter. Our latest webinar brought in deliverability experts Brad Gurley (MessageGears) and Luke Martinez (250ok) to discuss some of the challenges marketing teams face when considering how to fix deliverability issues.
Time zone-based sending is nothing new to anyone in the B2C email marketing world – It’s a solution to a problem so obvious, it’s almost surprising it even has a name. You can’t send emails about a sale starting (or ending) to every time zone at once and expect people to respond to your message. And on top of that, we already know the specific time you send out a message can have a real impact on the engagement rate. Enabling to set up campaigns to “Follow the sun” as they say, is one of the most basic table stakes features of modern ESPs.
But just because it can seem basic and almost obligatory doesn’t mean it can’t be improved upon. This is something we’ve thought a good deal about — how can we utilize our platform’s unique access to your data in order to take time zone-based sending to the next level? And when we looked at the current landscape of ESPs and their time zone-based sending features, we saw some holes that needed to be filled.