MessageGears Responsible Disclosure Policy

Data security is a top priority for MessageGears, and MessageGears believes that working with skilled security researchers can identify weaknesses in any technology. 

If you believe you’ve found a security vulnerability in MessageGears’s service, please notify us; we will work with you to resolve the issue promptly. 

Disclosure Policy 

  • If you believe you’ve discovered a potential vulnerability, please let us know by emailing us at support@messagegears.com. We will acknowledge your email within  ve business days. 
  • Provide us with a reasonable amount of time to resolve the issue before disclosing it to the public or a third party. We aim to resolve critical issues within ten business days of disclosure. 
  • Make a good faith e ort to avoid violating privacy, destroying data, or interrupting or degrading the MessageGears service. Please only interact with accounts you own or for which you have explicit permission from the account holder. 

Exclusions 

While researching, we’d like you to refrain from: 

  • Distributed Denial of Service (DDoS) 
  • Spamming 
  • Social engineering or phishing of MessageGears employees or contractors • Any attacks against MessageGears’s physical property or data centers 

Thank you for helping to keep MessageGears and our users safe! 

Changes 

We may revise these guidelines from time to time. The most current version of the guidelines will be available at https://messagegears.com/disclosure-policy/. 

Contact 

MessageGears is always open to feedback, questions, and suggestions. If you would like to talk to us, please feel free to email us at support@messagegears.com

Disciplinary Action 

Employees who violate this policy may face disciplinary consequences in proportion to their violation. MessageGears management will determine how serious an employee’s offense is and take the appropriate action.

Responsibility 

It is the CTO’s responsibility to see this policy is enforced. 

Last updated: 7/17/2020

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