The Enterprise Perspective on AI & Customer Engagement

Marketing leaders weigh in

In this hot-off-the-press research, professionals from companies with 500+ employees share their top successes and challenges when it comes to engaging customers with AI.

In this report, you’ll discover:

  • The channels where AI can really move the needle (hint: advertising & email are in the lead!)
  • What customer insights marketers want most from predictive AI
  • Top challenges faced when incorporating a new AI solution – and whether or not it’s worth it
The world's biggest brands are seeing the results of customer engagement done right
Don't just take our word for it
Predictive AI is a game-changer for big brands

“We could not have hit our engagement goals without the sophistication and depth of MessageGears’ AI, targeting, and live data streaming across SDKs and customer channels.”

–Malik Samjee

Head of Analytics and Business Intelligence, Telefónica

A study by Forrester Consulting
The Total Economic Impact™ of MessageGears

Investing in MessageGears yielded a 413% ROI thanks to faster results, cost savings, and increased revenue. See what we can accomplish together!