Enterprise Customer Marketing Platform

Trusted & Loved by The World’s Largest Brands

See why the world's leading brands are all-in on our innovative customer marketing platform

Why MessageGears

Create better customer experiences

Use all the data you have, not just what you’ve copied to your marketing cloud

Work faster and smarter

By removing data friction, marketing and I.T. teams are more efficient and effective

Reduce costs and increase ROI

Eliminate wasteful spending and send better messages across channels

Directly access and activate data from any modern data warehouse for unified messaging

MessageGears Integrations

A Platform Built for Scale & Designed for Speed

MessageGears Accelerator™ technology removes the barrier of a predefined data model, allowing us to offer a full suite of capabilities to our users with a significantly lower cost of a typical marketing cloud

Activate on any channel

Powerful and intuitive

Segmentation for Marketers

The first step to providing great experiences is understanding your customers. MessageGears Segment combines the power of an intuitive drag-and-drop segment builder made for marketers with our segmentation engine that runs as fast as your data warehouse.

Learn More

Automate seamlessly across channels

Create 1:1 personalization to millions

Cross-Channel Orchestration for Super Senders

Don’t let data limitations get in the way of good marketing. MessageGears Message allows you to use any available data in any format to personalize messages to each of your customers at a scale that other cloud providers can’t achieve.

Learn More

Instant access to your data at scale

Introducing API-as-a-Service

Real-Time Customer Interactions

MessageGears Engage is a moments-based marketing engine to enable real-time experiences for your customers. Power open-time personalization and dynamic web messaging to ensure consistent messaging across all touchpoints.

Learn More

MessageGears + Snowflake Help OpenTable Take Full Control of Their Data

As a major digital hospitality brand, OpenTable has a deep need for rapid, complete access to massive data sets in order to reach their customers with the types of personalized messaging campaigns that they expect across mobile and desktop. Bringing in MessageGears’ Customer Marketing Platform and connecting directly to Snowflake allowed them to get full access to their customer data, live and in real time, so they could finally maximize its potential.

KEY OUTCOMES

Heavily reduced costs, improved ROI
Enhanced personalization
Processing speed was improved by days
Elimination of team frustration

Stylist Increases Retention w/ an Operational Customer 360

Having multiple cloud marketing providers led Stylist into a position of not knowing which view of their data accurately reflected the state of the customer. Unifying their messaging activities with MessageGears provided them with a single, unified view of their readers — raising net retention and lowering overall marketing overhead.

KEY OUTCOMES

Email read and click rates up 15% from before the switch to MessageGears
92% of customers engage with the brand over the course of 6 months

Chick-fil-A Revamps Messaging to Deliver Personalized Content

MessageGears and BrightWave formed a tight partnership with Chick-fil-A in order to understand their needs and develop a solution that would accomplish their goals. The message-design system required MessageGears and BrightWave to create complex business rules to drive the system, and a way to test the new templates

KEY OUTCOMES

20+% increase in conversion rate
30% increase in click-through rate
17% increase in open rate

Blue Nile Leverages Investment in Google BigQuery to Improve Engagement & Revenue

MessageGears Accelerator™ directly integrated with BigQuery, allowing Blue Nile to orchestrate cross-channel campaigns using live data. Blue Nile has seen improved customer engagement and experienced increases in revenue and overall margin per user.

KEY OUTCOMES

Improved engagement and revenue
Full cross-channel program migration in 6 weeks
Cost efficiencies because there's no data duplication
Seamlessly leverages BigQuery for cross-channel messaging

MessageGears Helps Rakuten Rewards Launch Challenging Campaign, with Big Results

MessageGears implemented their customer marketing platform, which sits on Rakuten Rewards’ internal system, allowing them to keep their customer data behind their firewall in order to eliminate data lag and syncing issues that were costing the team time.

KEY OUTCOMES

Increased subscribers by 45%
Increased conversions by 120% within 6 months

National Restaurant Chain Empowers Local Messaging

MessageGears teamed up with Sageflo — leaders in empowering marketing at the local level while maintaining brand control from corporate — and created the perfect solution to utilize all of their data while putting their local operators in a place to own a part of the message.

KEY OUTCOMES

Quick 8-week migration
Easily incorporated A/B testing with local content
Higher overall audience engagement
Better alignment between corporate and local teams

Online Audio Retailer Puts Their Customer 360 to Work

After building a complete 360 degree view of their customer, an online audio retailer found that no remote ESPs were able to effectively utilize the data they invested in. Switching to MessageGears allowed them to use their data in place, and raise engagement rates by 10%.

KEY OUTCOMES